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Last Updated: [1/16/2026]

1. Overview

This policy describes how we use phone calls, SMS, and voice-based communications to provide operational and transactional services to authorized users. We are committed to protecting user privacy and complying with all applicable telecommunications regulations and carrier requirements.

2. Types of Messages

We send transactional and informational messages only. Messages are used to support business operations and user-initiated requests.

Examples include:

  • System responses to user commands

  • Status updates

  • Operational notifications

  • Confirmations related to user requests

We do not send marketing, promotional, or advertising messages.

3. User Opt-In

Users opt in to receive messages by:

  • Initiating communication with our phone number (call or SMS), or

  • Explicitly enrolling through a business-controlled interface

By opting in, users consent to receive transactional and operational messages related to their requests or system usage.

4. User Opt-Out

Users may opt out at any time by replying STOP to any SMS message.
Upon receiving an opt-out request, messaging will cease immediately unless the user re-initiates communication.

5. Message Frequency

Message frequency is event-driven and low volume. Messages are only sent in response to user-initiated actions or system events. Users can expect only a small number of messages per interaction.

6. Data Collection & Use

We collect only the minimum information required to provide messaging services, including:

  • Phone number

  • Message content

  • Call or message timestamps

This information is used solely to operate and improve our services and is not sold or shared for marketing purposes.

7. Data Protection

We take reasonable administrative and technical measures to protect user data from unauthorized access, disclosure, or misuse.

8. Third-Party Service Providers

Messaging services may be delivered using trusted telecommunications providers and infrastructure partners. These providers process data solely for the purpose of delivering communications and are required to maintain appropriate safeguards.

9. Supported Content

All messaging content complies with CTIA guidelines and carrier policies.
We do not support or transmit:

  • Marketing or promotional content

  • Political messaging

  • Financial solicitation

  • Gambling-related content

  • Adult or high-risk content

10. Help & Support

For assistance, users may reply HELP to any message or contact us through our official support channels.

11. Policy Updates

This policy may be updated periodically to reflect operational or regulatory changes. Continued use of our messaging services constitutes acceptance of the current policy.

12. Contact Information

If you have questions about this policy or our messaging practices, please contact us through our official business contact methods listed on this website.

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